Terms of Service

These Terms of Service govern your access to and use of Durango, including the website, app, API, chat, image and video generation, character features, and related services.

By using Durango, you agree to these terms. If you do not agree, do not use Durango.

You are responsible for your account, credentials, API keys, and activity under your account. Keep credentials and API keys confidential and notify us if you believe your account has been compromised.

You must provide accurate account and billing information and comply with laws that apply to your use of Durango.

Paid plans, credits, and usage limits are shown in the product or checkout flow. Usage credits may be consumed by chat, API calls, image generation, video generation, and other model-backed features.

Fees are charged through our payment processor. Except where required by law or stated in the checkout flow, purchases are non-refundable.

Do not use Durango to break the law, violate others' rights, generate or distribute abusive or harmful content, interfere with the service, reverse engineer restricted systems, bypass rate limits, abuse free usage, or resell access without permission.

We may throttle, suspend, or terminate access when needed to protect Durango, users, providers, or the public.

You retain rights you have in prompts, uploads, conversations, generated media, characters, and other content you submit or create through Durango, subject to third-party model provider terms and applicable law.

You grant Durango the rights needed to host, process, transmit, display, store, and otherwise operate the service for your content.

AI output can be inaccurate, incomplete, offensive, unsafe, or similar to output generated for other users. You are responsible for reviewing output before relying on, publishing, or using it.

Durango is not a substitute for professional legal, medical, financial, safety, or other expert advice.

Durango depends on third-party model providers, authentication providers, hosting, storage, payment processors, analytics, and other infrastructure services.

Third-party services may be subject to separate terms, privacy policies, availability, rate limits, and content rules.

We may add, remove, suspend, or change features, models, pricing, plans, limits, or integrations. We may also interrupt service for maintenance, security, provider issues, or operational reasons.

Durango is provided as is and as available, without warranties of any kind to the fullest extent permitted by law.

To the fullest extent permitted by law, Durango will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunities.

Questions about these terms can be sent to admin@durango.sh.